Statement|
The Internet Society Uganda Chapter is deeply concerned about the government’s ongoing shutdown of social media platforms and messaging/over-the-top (OTT) applications across the country. We strongly call on the government to reconsider this decision and immediately restore full access to these essential communication tools.
On January 13, 2026, the government ordered Internet Service Providers to block public access to social media and select mobile money services. While internet access was partially restored on the night of January 17, 2026, as of January 19, 2026, access to social media, financial services and messaging apps remains severely limited. In a statement from the communications regulator, the shutdown was justified as “a necessary and proportionate step” citing the government’s need to safeguard public order, prevent the spread of misinformation, curb potential electoral fraud, and protect against incitement to violence during a particularly sensitive time for the nation.
While we acknowledge the government’s concerns, we are concerned by the implications of such a repeated action, particularly its detrimental effects on freedom of expression, access to information, access to financial services and the fundamental rights of Ugandan citizens. Internet disruptions are not only counterproductive but can also undermine the very goals they aim to achieve, creating a ripple effect that hampers both personal freedoms and the country’s economic growth.
Internet disruptions are counterproductive and harmful in the long run. They should not be used as a means to address digital regulatory challenges. The suspension of these vital communication tools not only hinders personal expression but also impacts businesses and individuals that rely on digital platforms for essential coordination and outreach. The five-day public access shutdown disrupted online businesses and resulted in an estimated loss of $573,424 (approximately 2 billion Ugandan shillings) in GDP (PPP). Additionally, as of January 19, 2026, the ongoing social media shutdown has cost the country approximately $802,794 (around 2.7 billion Ugandan shillings) in GDP (PPP) losses, according to the Internet Pulse NetLoss Calculator.
We thus urge the Ugandan government to reconsider these actions, as they not only impact digital rights but also threaten the country’s promising progress toward digital transformation. It is crucial that we prioritize dialogue, transparency, and collaborative efforts among all stakeholders as we navigate the challenges of regulation and digital communication in our rapidly evolving society. We urge the government to strive for solutions that uphold the rights of citizens while addressing legitimate security concerns, ensuring that Uganda continues to move forward as a nation.